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Terms & Conditions

  1. Acceptance of Terms
    By accessing and using oel.to and its services, you agree to be bound by these Terms and Conditions governed by the laws of Tonga. If you disagree, please do not use our services.

  2. Company Information
    oel.to is operated by Office Equipment Limited (OEL), a division of Pancom Holdings Ltd, with headquarters in Nuku’alofa, Tongatapu, and a branch in Neiafu, Vava‘u, Tonga. OEL has served Tonga since the mid-1980s in office supplies, IT solutions, and professional support.

  3. Services
    OEL provides office and school supplies, IT hardware and software solutions, printing and photocopying services, and IT support and maintenance. Descriptions on the website detail specific offerings.

  4. User Obligations
    Users must provide accurate and current information when creating accounts or engaging with services, safeguard account credentials, and comply with all applicable laws and these terms.

  5. Intellectual Property
    All content, trademarks, and materials on oel.to are owned by OEL or its partners and protected by intellectual property law. Unauthorized use is prohibited.

  6. Payments and Invoices
    Payments must be made as invoiced, including any applicable taxes or fees. Delays or defaults may result in suspension with applicable charges or termination.

  7. Refunds and Cancellations
    Refunds are governed by a separate Refunds Policy, available on its own page, detailing eligibility, process, and timelines.

  8. Limitation of Liability
    OEL provides services “as is” and disclaims any indirect, incidental, or consequential damages arising from use. Liability is limited to the extent permitted under Tonga law.

  9. Privacy
    User data is collected and managed according to OEL’s Privacy Policy compliant with Tonga’s data protection regulations.

  10. Changes to Terms
    OEL may update these Terms periodically with notice posted on the website. Continued use after updates constitutes acceptance.

  11. Governing Law and Disputes
    These Terms are governed by Tonga law. Disputes will be resolved in Tonga’s courts.

  12. Contact
    For questions about these Terms, contact OEL at info@oel.to or +676 25-500 during office hours Monday to Friday, 8:30 am to 4:30 pm.